<div id="isPasted" style="box-sizing: border-box; padding: 5px 0px; margin: 0px; max-width: 100%; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: block;"><div style="box-sizing: border-box; background: rgb(255, 255, 255); margin: 0px; padding: 10px; font-size: 0.9em; line-height: 1.5em;"><h4 data-uw-rm-heading="level" id="isPasted" style="box-sizing: border-box; display: block; font-family: Raleway, sans-serif; font-weight: 400; color: rgb(116, 116, 116); margin: auto; line-height: 1.4; font-size: 1.33333em; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; max-width: 900px;"><strong style="box-sizing: border-box; font-weight: 700;"><span style="font-family: Inter; font-size: 14px; color: rgb(0, 0, 0);">Contiguous US - Enjoy seamless exchanges and refunds within 15 days of delivery.</span></strong></h4><p style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Inter; font-size: 14px;">&#xA0;</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><ul style="box-sizing: border-box; margin: 0px 0px 15px 20px; padding: 0px;"><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">Free exchange - Click the link below to create an electronic prepaid FedEx return label. Only one exchange is permitted.</li><li data-uw-rm-sr style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">Refunds - A $15 restocking fee per pair is held when using the prepaid label service below.&#xA0;</li><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px; font-weight: bold;"><strong>Returned products must be in new, unworn condition. Once a photo of your footwear is reviewed, a pre-paid return shipping label will be sent to your email. Please allow two business days to receive a return label.</strong></li><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">Once the items are received, the exchange or refund will be processed within 72 business hours, and you will receive an email confirmation once it has been processed.</span><ul style="box-sizing: border-box; margin: 4px 0px 5px 20px; padding: 0px; font-family: initial; font-size: initial;"><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">Pre-orders cannot be canceled, refunded, or exchanged.</span></li><li style="font-family: Inter; font-size: 14px;" id="isPasted"><span style="text-decoration: none;"><span style="text-decoration: none;">Suppose you&apos;d like to try a couple of sizes side by side. In that case, you can order two items and return whichever you prefer (customers shipping outside the US are encouraged to contact us in advance for sizing assistance).</span></span></li></ul></li></ul></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><div style="box-sizing: border-box; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br></span></div><div style="box-sizing: border-box; margin: auto; max-width: 900px;"><span style="box-sizing: border-box; color: rgb(0, 170, 255);"><strong style="box-sizing: border-box; font-weight: 700;"><a href="https://grant-stone.loopreturns.com/#/" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(0, 170, 255); text-decoration: none; background: transparent; font-weight: 700;" target="_blank"><span style="font-family: Inter; font-size: 14px;">Start Exchange | Return</span></a></strong></span></div></div></div></div>

Exchange or return my order

If you’re shipping through the Postal Service, send to:

<div id="isPasted" style="box-sizing: border-box; padding: 5px 0px; margin: 0px; max-width: 100%; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: block;"><div style="box-sizing: border-box; background: rgb(255, 255, 255); margin: 0px; padding: 10px; font-size: 0.9em; line-height: 1.5em;"><h4 id="isPasted" style="box-sizing: border-box; display: block; font-family: Raleway, sans-serif; font-weight: 400; color: rgb(116, 116, 116); margin: auto; line-height: 1.4; font-size: 1.33333em; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; max-width: 900px;"><b style="box-sizing: border-box; font-weight: 700;"><span style="font-family: Inter; font-size: 14px; color: rgb(0, 0, 0);">International and Non-Contiguous US - No exchanges, returns for refunds only.&#xA0;</span></b></h4><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br data-uw-rm-sr style="box-sizing: border-box;"></span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><ul style="box-sizing: border-box; margin: 0px 0px 15px 20px; padding: 0px;"><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">The customer is responsible for return shipping.<ul><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">Please declare the items in the return as &quot;returned goods&quot;.&#xA0;</li></ul></li><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">When a different item is desired,&#xA0;the original item will be returned for a refund, and the customer will place a separate order for the new item(s).</li><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">Returned products must be in new, unworn condition and shouldn&apos;t show signs of wear (e.g., sole scuffs or vamp creasing).</li><li style="box-sizing: border-box; margin-bottom: 0.4em; font-family: Inter; font-size: 14px;">Once we receive the &#x201C;unworn&#x201D; item(s), we will process the refund within 72 business hours. You will receive an email confirmation once it is processed.</li></ul><p style="box-sizing: border-box; margin: 0px 0px 1rem; display: inline !important;"><span style="font-family: Inter; font-size: 14px;">If you&#x2019;re&#xA0;shipping&#xA0;through the Postal Service, send to:</span></p></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br></span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">Grant Stone</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">PO Box 248&#xA0;</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">Baroda MI, 49101</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">United States</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br data-uw-rm-sr style="box-sizing: border-box;">If you&#x2019;re shipping through UPS, FedEx, DHL, etc, send to:&#xA0;</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br></span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">Grant Stone</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">9007 First Street</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">Baroda MI 49101</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;">United States</span></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto; max-width: 900px;"><span style="font-family: Inter; font-size: 14px;"><br>Please </span><span style="font-family: Inter; font-size: 14px;"><a href="https://www.grantstoneshoes.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">send an email</a></span><span style="font-family: Inter; font-size: 14px;"> for additional return assistance.&#xA0;</span></div></div></div>

International Orders

Once we receive and inspect the product, we will submit a refund to your original form of payment within 72 hours. Credit card refund processing can take up to 5 business days and is dependent on the credit card company.

<div id="isPasted" style="box-sizing: border-box; padding: 5px 0px; margin: 0px; max-width: 100%; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: block;"><div style="box-sizing: border-box; background: rgb(255, 255, 255); margin: 0px; padding: 10px; font-size: 0.9em; line-height: 1.5em;"><p style="box-sizing: border-box; margin: 3px 0px 10px; padding: 0px 15px; font-style: normal;"><span style="font-size: 14px; font-family: Inter;">Once we receive and inspect the product, we will submit a refund to your original form of payment within 72 hours. Credit card refund processing can take up to 5 business days and is dependent on the credit card company.</span></p></div></div><p><a data-uw-rm-empty-ctrl data-uw-rm-kbnav="anohref" tabindex="0" style="box-sizing: border-box; color: rgb(120, 0, 0); text-decoration: none; background: rgb(255, 255, 255); font-family: Assistant, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;"></a></p>

When will I receive my refund?

For quick help, send an email to our team for specific sizing advise or other questions.

Exchanges & Refunds

Exchange or return my order

International Orders

When will I receive my refund?