For quick help, send an email to our team for specific sizing advise or other questions.

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Grant Stone

Send us an email to discuss sizing, widths, and all things boots.

Grant Stone Help Center

What size should I order?

How do I know if I have the best size?

Where are Grant Stone products made?

Where are you located? Where can I buy Grant Stone?

Where can I see real reviews of Grant Stone products?

How do I return or exchange my order?

Do you offer any discounts or sales?

Are Grant Stone insoles removable?

The product I want is out of stock, will you make more?

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Can leather soles be worn in wet conditions or throughout the winter?

Does Grant Stone offer Shell Cordovan styles?

Common Questions

Do you offer multiple widths?

I use orthotics or inserts, do you have advice for me?

What is a last, and how many lasts does Grant Stone have?

I have a high instep, will Grant Stone work for me?

Do you offer split sizing?

Sizing

Chromexcel

Minerva (Vegetable-Tanned)

Bison

Waxed Commander

Roughout

Kangaroo

Kudu

Ostrich

Suede

Reverse Kudu

Shell Cordovan

Laces

Deer Polishing Bone

Leather soles in wet / winter conditions

Leather Lining in our Footwear

Speed Hooks and Eyelets - Boots

Shoe Care

How much does shipping cost?

How long will it take to get my order?

Do you ship internationally?

I haven't received my order/shipping confirmation email. What should I do?

How do I track my order?

I am missing something from my order. What should I do?

Do you offer expedited shipping?

Shipping to a PO Box, PMB, APO, FPO, or AE?

Shipping

Exchange or return my order

International Orders

When will I receive my refund?

Exchanges & Refunds

Grant Stone Fitting Consultation

Find quick answers to the questions we get asked most often.

Get guidance on finding your perfect fit.

Tips and products to keep your leathers looking their best.

Learn about our delivery timelines, carriers, and costs.

Everything you need to know about returns, exchanges, and our refund process.

Unfortunately, we are unable to hold the sizing consultations at this time, and we will offer them again in 2026. We appreciate your patience and understanding. Please feel free to send photos of your feet laced up in the Grant Stone footwear, and we

Unfortunately, we are unable to hold the sizing consultations at this time, and we will offer them again in 2026. We appreciate your patience and understanding.&#xA0;Please feel free to send photos of your feet laced up in the Grant Stone footwear, and we can help offer sizing guidance through email. We are also happy to review your sizing with you before you make a purchase.&#xA0;<a href="https://www.grantstoneshoes.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" class="fr-strong" target="_blank" rel="noopener noreferrer">Email us here. </a>

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