For quick help, send an email to our team for specific sizing advise or other questions.

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Grant Stone

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Once we receive and inspect the product, we will submit a refund to your original form of payment within 72 hours. Credit card refund processing can take up to 5 business days and is dependent on the credit card company.

When will I receive my refund?

Exchanges & Refunds

What size should I order?

How do I know if I have the best size?

Where are Grant Stone products made?

Where are you located? Where can I buy Grant Stone?

Where can I see real reviews of Grant Stone products?

How do I return or exchange my order?

Do you offer any discounts or sales?

Are Grant Stone insoles removable?

The product I want is out of stock, will you make more?

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Can leather soles be worn in wet conditions or throughout the winter?

Does Grant Stone offer Shell Cordovan styles?

Common Questions

Do you offer multiple widths?

I use orthotics or inserts, do you have advice for me?

What is a last, and how many lasts does Grant Stone have?

I have a high instep, will Grant Stone work for me?

Do you offer split sizing?

How can I accurately provide my foot measurements for sizing recommendations?

Sizing

Chromexcel

Minerva (Vegetable-Tanned)

Bison

Waxed Commander

Roughout

Kangaroo

Kudu

Ostrich

Suede

Reverse Kudu

Shell Cordovan

Laces

Deer Polishing Bone

Leather soles in wet / winter conditions

Leather Lining in our Footwear

Speed Hooks and Eyelets - Boots

Shoe Care

How much does shipping cost?

How long will it take to get my order?

Do you ship internationally?

I haven't received my order/shipping confirmation email. What should I do?

How do I track my order?

I am missing something from my order. What should I do?

Do you offer expedited shipping?

Shipping to a PO Box, PMB, APO, FPO, or AE?

Shipping

Exchange or return my order

International Orders

How do the new tariffs affect shipping within the Continental US?

When will I receive my refund?Updated a day ago